Learning from complaints 22/11/2023 Resources on good complaints handling Tagged: Learning from complaints
Get support with resolving complaints 10/01/2024 Find out how to contact us for support and read the latest queries we’ve helped to resolve. Tagged: Learning from complaints Learning resources Technical Advice
Access our new course on remedies 10/01/2024 We’ve introduced a new practical course on determining remedies. Tagged: Learning from complaints Learning resources Insight
Improved case studies – helping to resolve and prevent complaints 10/01/2024 We’ve updated our online case studies to make them more relevant, accessible and useful. Tagged: Cybercrime case studies Learning from complaints Learning resources